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Bridging the Operations and Talent Gap Through Measurable Skills

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As AI redefines performance benchmarks, talent development's role is shifting from content delivery to strategic orchestration. To lead this transformation, organizations must move beyond theoretical frameworks and partner directly with operations to identify the high-impact, uniquely human skills that drive bottom-line results.

In this session, we'll explore how to build social capital with technical teams by aligning skill development with operational reality. You will learn how to build visible, data-driven skill frameworks that provide clarity to the workforce and measurable confidence to leadership. Participants will leave with a Human vs. AI Skills Matrix, a blueprint for establishing a high-trust, skills-based partnership program aligned with operations.

Meet the Speaker

Jim Read 300.

Jim Read is a consultant and capability architect with more than 25 years of experience spanning engineering, finance, strategy and learning. He recently led the global Learning & Competencies Center at ConocoPhillips, where he drove learning innovation, modernized competency frameworks, and shaped high-impact development experiences at scale. Jim’s passion is driving toward clarity in a noisy world, helping leaders surface solutions that already exist but simply haven’t yet been seen, named, or embedded. He is now President of Uncharted Insights, where he assists organizations in unlocking hidden capabilities and building the skills necessary to thrive in an AI-enabled world.